HCTC 2024: Recap and Highlights

The 2024 HCTC brought together over 1100 attendees, it made a significant impact for all involved. Harris was well-represented as the following Business Units attended to communicate and share knowledge with their client-base: Advanced Utility Systems, Altera Digital Health, Cayenta, Cogsdale, DataVoice, Harris ERP, inHANCE, NorthStar, ServiceLink, SmartWorks, System Innovators and Systems & Software.

Highlights included the "Let’s Glow" Cocktail Reception, sponsored by InvoiceCloud, and the lively All-Star Banquet, sponsored by Paymentus, featuring an impressive entrance by a 10-piece drumline.

While large conferences benefit industries in host cities, they can also strain local infrastructure, the environment, and resources. At HCTC, we work to reduce this impact by using eco-friendly, B-certified swag and partnering with a carbon capture organization, Tradewater to offset emissions from travel for HCTC attendees. This year, we’ve committed to recapturing over 900 tons of CO2e—equivalent to 2.3 million miles driven by a gasoline-powered vehicle or the energy used by 119 homes for a year.

HCTC also seeks to positively impact the local community. In Atlanta, we partnered with Science ATL, a nonprofit that engages 100,000 people annually through science outreach. Group Presidents Marcus Perez and Rob McGinnis presented a $15,000 donation to Science ATL co-founder Jordan Rose during the event.

Reflecting on HCTC 2023, which was held in Florida, we recognized the importance of supporting the state’s recovery from recent hurricanes. On behalf of all HCTC attendees, we donated $5,000 to the Red Cross of Florida to assist in recovery efforts after the second round of storms.

The exhibit hall at HCTC 2024 was engaging and interactive. We’d like to take a moment to thank our premier sponsors:

• Paymentus – A leading provider of cloud-based bill payment technology and solutions. As our longest-standing sponsors through acquisition, we greatly appreciate their continued support.
• InvoiceCloud – A key engagement point for customers throughout the billing and payment journey. InvoiceCloud has been a valued sponsor of HCTC for many years, and we thank them for their ongoing partnership.
• KUBRA – Provides customer experience management solutions to some of the largest utility, government, and insurance entities across North America.
• PatientLink – An award-winning provider of tools that enhance patient engagement and capture critical patient information, helping providers deliver higher-quality care and improve value-based performance metrics.
• Ciellos – A Microsoft technology consulting and implementation expert that brings a customer-centric, partnership-focused approach to every project.

We’d also like to extend our thanks to the other HCTC sponsors: Bluefin, Corpay, DataVoice, Infosend, OnLine Utility Exchange, Partner Software, Paystar, Questline Digital, ServiceLink, Silverblaze, SmartWorks, and Solventum.

We are excited to announce the details of HCTC 2025, which will take place at the Gaylord Pacific in San Diego, CA, from December 2–4, 2025.