Long term commitment to your employees post acquisition – to their employment, career development and opportunities to learn and grow.
Your Customers
Long term commitment to your customers – we are in our markets forever and therefore invest considerable resources to engage, focus and build long term customer relationships.
Your Product
Long term commitment to your product – we do not believe in forcing customers to change software solutions and our preference is to enhance and update the solutions we acquire.
We are in the business of acquiring other companies – it is what we do for a living – we close.
We're Efficient
We are efficient, can move quickly and have the resources to scale our efforts when required.
We Have the Financials
We have the financial resources for the investments we make. We have the committed capital and do not rely on third party financing.
We Understand
We understand the importance of certain representations, warranties and terms required to meet your closing requirements.
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Verticals supported.
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Acquisitions and a forever home.
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Customers globally.
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Employees bringing their best selves to work.
STEP ONE
Acquire.
While we are open to discussing any opportunity - our preferred businesses have the following characteristics:
Diversified Customer Base
Mission Critical Enterprise Software Solutions
Low Customer Attrition
Leading or Increasing Market Share
Fragmented Competition
Potential to grow through Geographic Expansion, Product Expansion, and Acquisition
STEP TWO
Manage.
Coach:
We start by benchmarking the performance of the acquired business and sharing our experience with management and all employees – including introducing them to our best performing businesses. We use a set of operating ratios and metrics in order to benchmark each of our VMS businesses with the goal of understanding and identifying areas to improve. These operating ratios and metrics help us to appropriately match costs, including sales and marketing, research and development, and general and administration, to revenues.
Philosophy:
Our ownership philosophy is also premised on a decentralized structure with a focus on autonomy and control at the business level. Our decentralized management structure is key to our continued revenue growth. It allows us to have management teams with strong customer relationships and deep market knowledge that are more focused and responsive than would be the case under a centralized management model.
Infrastructure:
We leverage the value of decentralization and VMS intimacy with infrastructure and expertise at the Harris level – providing all of our businesses with financial and strategic expertise as well as support for capital allocation, acquisitions, finance, tax, and compensation policy, and the sharing of best practices.
We encourage each of our businesses to pursue key success factors including market share leadership and industry leading customer retention.
STEP THREE
Build.
Building:
Once an acquired business is operating efficiently, we focus on building the business through both organic and acquired growth.
Organic Growth:
Organic "Initiatives": One way that we accomplish our goals of building high market share and growing our share of our customers’ information technology (“IT”) spending is through a series of investments in the development of new add-on modules to existing software solutions and marketing these enhanced solutions to both existing and new clients. We refer to these investments as ‘‘initiatives’’. Each initiative is championed by an employee who is primarily responsible for writing that initiative’s business plan, gathering and sharing market and competitive information and coordinating the resources invested in the initiative.
Acquisitions:
We believe that at times it can be more economical to acquire market share, additional products or technology and/or a complementary business rather than build them. We regularly monitor acquisition targets in vertical markets in which we currently operate. Acquisitions may enable us to offer a more comprehensive suite of products to our customers or may allow us to address a sub-segment of the vertical with a differentiated product that is a better fit for our customers.
Business performance progression from prospect to acquisition.
STAY WITH US
If you sell – can you stay – Yes.
Many of Harris’ senior leaders joined when they sold their businesses to us. The decision to stay and join Harris is one we make together. Once you are part of the Harris family we work collaboratively with you to map out what you want from your career.